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The management methods of each community or household are different. Generally, if residents are not sure where to recharge and purchase water, they can contact the property management department first. Our company is a water meter manufacturer and does not provide water recharge management.

Because although you reinstalled the software, the database was not restored;

Before reinstalling the system, you need to back up the software database. After the system is reinstalled, you can restore the database. If you are not clear about the specific operation of backing up the database, you can refer to the software operation instructions attached to the CD or call the customer service number 0571-88912582. We have dedicated technicians to help you.

Please check whether the SOL server is turned on and working properly. The SQL server is in the lower right corner of the computer screen. It is a small rectangular block with a small triangle below. Green means normal operation and red means stopped operation.

Operate the user card correctly to see if the water meter valve can be opened; If the valve is opened at this time, there are two possibilities ①The remaining amount is lower than the alarm water volume. You can go to the management center to ask whether the water meter alarm volume is set too high in the software. The water meter in the alarm state only needs to operate the user card to open the valve for water use; ②The last purchased water volume was not imported into the water meter normally. The recharge amount is normally imported into the water meter: During the card insertion process, the water meter will show the purchase amount, accumulation and remaining amount. The purchase amount is the water volume imported by the card this time, and the remaining amount is the amount imported by the card this time and the remaining amount in the meter before the card is inserted; For specific operations, please refer to the product manual.

Hardware solution: swap the meters of the two houses; Software solution: create two meter reading cards and one clearing card in the water sales software of the management center, export the data of the water meters respectively, clear the data in the meter with the clearing card, and then insert the meter reading card into the other water meter to import the data.

It may be that the authorization card is not used; before using the user card for all water meters, the authorization card must be inserted to import the system setting information into the water meter.

Answer: ① Check whether the card is inserted correctly; after the card is inserted, does the water meter display ICOK or PASS? ② Check whether the water meter is short of power; if so, the water meter LCD screen will display "Lack of power". ③ Check whether the valve in front of the water meter is open and whether there is water in the pipe.